Who we are

About Primetech Solutions

IT consultancy built by practitioners, for organisations that depend on their technology.

Our background

Built by practitioners who know what good IT looks like

William Einald - CEO & Founder

Primetech Solutions was founded by IT engineers who spent years working inside organisations — managing infrastructure, supporting end users, and navigating the gap between what IT consultancies promised and what they delivered.

We saw the same patterns repeat: vague proposals, junior engineers doing senior work, poor documentation, and handovers that left clients more dependent on the provider than before. We built Primetech Solutions to change that.

Today, we work exclusively with small and mid-sized organisations — primarily in construction, professional services, property management, and the non-profit sector. We are deliberately focused: we do not try to be a large-scale MSP or a generalist IT helpdesk. We do a defined set of things exceptionally well.

Every client engagement is handled by senior engineers with direct, hands-on experience in Microsoft environments, network infrastructure, and IT operations. We write the documentation ourselves. We do the work ourselves.

How we work

Three principles we do not compromise on

Reliability

We say what we will do, and we do what we say. Every commitment — a response time, a delivery date, a project scope — is treated as a professional obligation. Our reputation is built on consistency, not on best-case outcomes.

Transparency

We share our reasoning, not just our conclusions. When we recommend a solution, we explain why — including what we considered and why we ruled it out. Clients receive written summaries, not verbal agreements. You always know where your project stands.

Security

Security is not an add-on or an upsell — it is embedded in everything we design and configure. We apply recognised security baselines (CIS, Microsoft) across every engagement, and we flag security gaps honestly, even when they fall outside the original project scope.

Working together

Engagement models

We adapt to how your organisation works — not the other way around. Choose the model that fits your situation, or combine them as your needs evolve.

Project-based

Most common

A defined scope, a fixed price, and a clear set of deliverables. Ideal for migrations, implementations, audits, and one-time infrastructure work. You know what you are getting and what it costs before we start.

  • Microsoft 365 tenant migration
  • Intune implementation and device rollout
  • Network redesign and documentation
  • Security baseline assessment and remediation

Pricing: Fixed price per project

Monthly retainer

Best value

Ongoing IT support, monitoring, and strategic oversight for a fixed monthly fee. Suitable for organisations that want a reliable IT partner without hiring an internal IT manager. Includes priority response, quarterly reviews, and proactive recommendations.

  • Priority support and incident response
  • Quarterly IT business reviews
  • Ongoing policy and configuration management
  • Licence and vendor management

Pricing: Fixed monthly fee (tailored to scope)

Hourly / advisory

Flexible

For organisations that need occasional expert input without a committed scope. Billed at our standard consulting rate, agreed before work commences. Minimum booking is two hours. Suitable for second opinions, troubleshooting, and exploratory assessments.

  • Architecture review and second opinion
  • Troubleshooting and incident investigation
  • Vendor evaluation support
  • Staff training and knowledge transfer

Pricing: From €125/hour excl. VAT

Not sure which model suits your situation? Start with the free consultation.

Book free consultation

Ready to start?

Let's talk about your IT.

Book a free 30-minute consultation with a senior IT consultant. We review your current environment, identify the highest-priority gaps, and provide a clear written summary — with no obligation to proceed.

No commitment. 30 minutes. Available Monday–Friday, 08:00–17:00 CET.

Email

William.einald@primetechsolutions.se

Phone

+46 72 303 71 85

Response time

Within 4 business hours