What we offer

Our services

Five focused service areas. Every engagement is structured, delivered by senior engineers, and fully documented. No surprises.

01

O365 + Security

Full Microsoft 365 deployment, administration, and cloud architecture — combined with comprehensive security posture management, endpoint protection, and compliance hardening.

Lead IT operations and Microsoft 365 governance across 5+ organizations in Sweden and Europe — with security baselines, compliance frameworks, and lifecycle control built in from day one.

Typical deliverables

  • Microsoft 365 tenant deployment and administration
  • Entra ID identity and access management setup
  • Microsoft Defender for Business configuration
  • Conditional Access policy design and enforcement
  • CIS / Microsoft security baseline implementation
  • DLP, retention, and sensitivity label policies
  • Secure Score improvement plan and monitoring

02

Managed IT

Proactive monitoring, helpdesk support, and end-to-end management of your entire IT environment — so your team stays focused on business, not infrastructure.

From hands-on helpdesk to multi-site escalation point — I've managed IT environments for 200+ personnel across 8+ project offices, standardizing infrastructure, documentation, and operational procedures.

Typical deliverables

  • 24/7 environment monitoring and alerting
  • SLA-backed helpdesk (remote and on-site support)
  • Patch management for operating systems and applications
  • Proactive incident detection and resolution
  • Monthly IT health report and review
  • Vendor and licence management
  • Onboarding and offboarding workflow management

03

IT Consultancy

From greenfield deployments to legacy modernisation — we plan, architect, and lead complex IT projects from kickoff to go-live with senior-level oversight throughout.

Mobilized and demobilized 10+ site offices on Västlänken mega-project (€270M+) — from greenfield setup to structured handover, with full compliance documentation deliveries throughout.

Typical deliverables

  • Project scoping, requirements gathering, and architecture design
  • Greenfield deployments and legacy modernisation
  • Infrastructure and platform migrations
  • Vendor evaluation and procurement support
  • Senior-led project management and stakeholder reporting
  • Go-live support and post-project stabilisation
  • Knowledge transfer and full project documentation

04

Data Management

Protecting and structuring your most critical asset — from backup & recovery strategies and secure storage to seamless data migrations, GDPR compliance, and DCC consultancy.

Implemented backup strategies, compliance frameworks, and lifecycle control across multi-tenant Microsoft 365 environments — covering GDPR, data integrity, and structured handovers.

Typical deliverables

  • Backup strategy design and implementation
  • Tested disaster recovery procedures (RTO/RPO defined)
  • Secure data migration planning and execution
  • GDPR compliance assessment and remediation
  • Storage architecture and archiving policy design
  • DCC (Data Centre Consultancy) advisory services
  • Retention policy configuration and audit trail setup

05

AI + Workflows

Identify bottlenecks and implement intelligent automation — from AI-assisted process design to end-to-end workflow orchestration that reduces overhead and scales with your business.

Building custom AI and automation solutions on request — identifying manual overhead and replacing it with intelligent workflows tailored to each client's operations.

Typical deliverables

  • Process discovery workshop and automation opportunity report
  • Make (Integromat) and Power Automate workflow implementation
  • AI integration design and deployment
  • End-to-end workflow orchestration across platforms
  • Bottleneck analysis and optimisation recommendations
  • User training and adoption programme
  • Ongoing workflow monitoring and iteration support

Ready to start?

Let's talk about your IT.

Book a free 30-minute consultation with a senior IT consultant. We review your current environment, identify the highest-priority gaps, and provide a clear written summary — with no obligation to proceed.

No commitment. 30 minutes. Available Monday–Friday, 08:00–17:00 CET.

Email

William.einald@primetechsolutions.se

Phone

+46 72 303 71 85

Response time

Within 4 business hours